Thank you for shopping at PremiumSoftwareHub. We aim for your complete satisfaction with our digital software products. This Refund and Returns Policy outlines your rights and the procedures for requesting refunds.

You can return eligible digital items within a 7-day money return window. If you are not satisfied with your purchase, please contact our support team within this timeframe to initiate a return.

Eligibility for Refunds

We offer refunds for the following reasons:

  • Technical Issues: If our digital software product has a technical issue that cannot be resolved by our support team within 30 days of purchase.
  • Incorrect Product: If you accidentally purchased the wrong product, contact us within 14 days for a refund or exchange.
  • Non-Delivery of Product: If you did not receive the product key or download link within 24 hours of purchase, and our support team is unable to rectify the issue.

Non-Refundable Situations

Refunds will not be issued in the following situations:

  • Change of Mind: We do not offer refunds if you change your mind after purchase.
  • Incompatibility: It is your responsibility to check the system requirements before purchasing. Refunds will not be issued for incompatibility issues.
  • Activated Products: If the product key has already been activated or used, a refund will not be provided.

Requesting a Refund

To request a refund, please follow these steps:

  1. Contact Support: Email us at support@premiumsoftwarehub.com with your order number and a detailed description of the issue.
  2. Verification: Our team will review your request and may ask for additional information to verify the issue.
  3. Resolution: We will attempt to resolve the issue within 7 business days. If the issue cannot be resolved, a refund will be processed.

Refund Process

Once your refund request is approved:

  • Refund Method: Refunds will be issued to the original payment method used during purchase.
  • Processing Time: Please allow up to 10 business days for the refund to appear on your account.

Exchanges

If you purchased the wrong product, you may request an exchange within 14 days of purchase. The product key must not have been activated. Contact support@premiumsoftwarehub.com to initiate an exchange.

Contact Us

If you have any questions about our Refund and Returns Policy, please contact us at: